Support  Contact  Information

Please feel free to contact our customer support department directly by sending them an email at:
      

                   E-mail:  service@prowes.com.au

      

        One of our support department representatives will contact you back within 24 hours. If possible, please make sure the email you send includes the following information, if applicable:

 

      1. Model number of item
2. Date Purchased
3. Place Purchased

      4. Serial number of item
5. Any questions and or concerns you may have about the item
6. Contact Information: Name and Phone number

 

     We also provide local contact numbers for you convenience.

    

     Hotline (Between 10:00AM TO 17:00PM Australian Eastern Standard Time)

     NSW:  02-8730 8405
VIC:   03-8683 8033
QLD:  07-56